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Mystery Shopper

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Campaigns_MysteryShopper

What are mystery shoppers?
Capability Scotland has set up a panel of mystery shoppers to help us with our research.  Mystery shoppers are disabled people who help us test access across a range of services.  Town centres, visitor attractions, post offices, banks, high street stores are just a few of the services that have already been scrutinised by people with a range of disabilities.

How can I get involved?
We want to recruit as many disabled people as possible to our mystery shopper panel. There are usually two mystery shopper surveys per year and all shoppers will be offered training and support.  We provide expenses to cover any costs involved in the mystery shop so that you won't be out of pocket.

How do I become a mystery shopper?
Signing up to become a mystery shopper couldn't be easier. You can fill out our simple online form here or if you would prefer please contact Faye Gatenby on 0131 347 1025.

Where can I find the mystery shopper reports?
Printable copies of all our mystery shopper reports are available in the Information section of our website. 

For more information about the mystery shopper survey contact Faye Gatenby on 0131 347 1025.

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Capability Scotland is a company limited by guarantee, registered in Scotland, number SC36524.

It is a registered Scottish Charity, number SC011330

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