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Our Employment Services really are working

20 December 2016

For the last year Capability Scotland's Employment Services have been monitoring our effectiveness using the ERS (Employment Readiness ScaleTM)  under the sponsorship of Fife Council.

We were measured against a number of key criteria and the results were really positive. For example, 58% of customers showed improvement in self-efficacy (confidence to perform well). Other areas showing improvement included:

  • Outcome Expectancy, or a willingness to take responsibility to create one's own success (particularly for 30-45 year olds)
  • Job Maintenance, or the ability to work well with others
  • Developing social support networks, particularly for male clients
  • Upgrading skills and/or education to match the current opportunities

The improvements in our customers' readiness for employment matched or exceeded the average improvement across Fife.

Ian Bruce, Operations Manager, says:

"We are delighted with these results. As part of our commitment to providing excellent service, we will use the ERS data to continue what is working well and to improve where needed".