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Very good report card for Wallace Court

6 December 2017

Capability Scotland's Wallace Court Service has received glowing feedback from the Care Inspectorate following its latest inspection.

The service received an unannounced visit from the care service regulator in September and was inspected in two areas: quality of care and support, and quality of management and leadership. Scoring "very good" across the board, praise was heaped upon the care and support given to residents which was found to have a positive impact on their quality of life.

The service's culture of enablement and empowerment was referenced in the official report and the residents also offered feedback to inspectors and noted improvements in entertainment and outings.

John Sheridan, manager of Wallace Court, said: "Everyone at Wallace Court works tirelessly to provide a service that our residents deserve and we are pleased that both they and the Care Inspectorate agree that we are delivering this.

"Wallace Court is home to 19 people and since joining the team in January, I've listened to staff and residents alike to better understand what's important to them. We'll continue to strive to meet and exceed their expectations.

"The recently opened outdoor sensory area is an excellent example of our commitment to continue to develop the quality of the service. This development was only possible thanks to the support of a wide range of local supporters and the family and carers of everyone who lives at Wallace Court."