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Involving Everyone

Understanding the ambitions and aspirations of the disabled people that use Capability's services is fundamental. It helps us both improve the services we offer and achieve our wider ambition of ensuring disabled people have a platform from which they can make informed choices about the things that really matter.

Below you can find out about just some of the ways in which we support the people that use our services to have their say, and for those views to influence decision making, not only on a personal level but at a national level too.

National User Group

Eddie Moore attending a meeting

Our National User Group is made up of people that use Capability's services across Scotland.

Find out about what this group does and how its work helps to give everyone a better service

Music Technology

People using soundbeam music technology

Capability has been using music technology since 2006, helping those that use our services to get involved in composing and performing music .

Person centred planning

Ann McCutcheon cooking in her new home

At Capability we have always taken pride in providing disabled people with a specialist and individually-tailored service. Now we are taking that approach one step further through the introduction of ‘person centred planning’ to enable people to live the life they want.

Recruitment of staff

Two people laughing

Capability's greatest asset is its people. Crucially, the individuals who use our services are involved in every stage of the recruitment process, from contributing to the job advert, to sitting on an interview panel or observing candidates in group situations.

Have Your Say

Two people laughing

Capability's ‘Have Your Say’ system is one of the main ways for the people that use our services to express views, float ideas, make comments, suggestions or complaints.

Talking Mats

A man using a talking mat

Talking Mats are a simple, but extraordinarily effective, communications tool which support the people that use our services express their views and make clear choices.

Why Us? Quality & Training

People discussing issues at a meeting

We are proud of our commitment to quality and continuous improvement, which is at the heart of everything we do.