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Why choose us? Quality & Training

Capability Scotland is a leader in Scotland in delivering high-quality training. We are the first organisation in Scotland to achieve Quality Management System Standard (QMS) ISO 9001:2008 through the British Standard Institution.

What do we do?

  • Ensure quality throughout the organisation.
  • Include all areas of care and support we provide to customers.
  • Take into account all legislative work, quality, safety and customers' rights and opinions at every stage and aspect of our work.
  • Recruit people with the skills and training required to provide the best possible service.
  • Train our existing staff to improve the skills and broaden the scope of what they can offer to customers and the organisation.

For more information about QMS, please visit the BSi website

"It is important for me as a manager that both customers and staff are happy within the service and are treated with the respect and dignity which this system supports at all times. With QMS everything I need is in one place. It is like having a wealth of knowledge at our fingertips. QMS gives staff the guidance and encouragement they need to do their jobs with confidence."

Karen Graham, Service Manager

A man learning about looking after his finances with a Capability member of staff

For more information

For more information about QMS, please visit the BSi website